This delivery policy is valid for Canada & United States of America.

Below you will find the average delivery time for all our packages:

Order cut-off time: 2:00 pm EST from Monday to Friday. After this time, we will no longer process orders received that day. For orders processed after this time, one day will be added to the estimated delivery time.

Order processing time: 2 to 4 days, Monday to Friday. After this time, the order has been handed over to the carrier and is ready to be shipped.

Transit time: 5 to 8 days, Monday to Friday.

Total delivery time: 8 to 12 working days

Delivery costs:

Delivery is free in Canada & United States of America. We cover the shipping costs for each order. All our products are delivered free of charge to your home in Canada & United States of America. However, customs fees may apply in certain cases, which are the buyer’s responsibility. There is no minimum order quantity.

Tracking your order:

After your order has been shipped, you will receive a tracking number to monitor its progress. Simply visit our store and use the “Track Your Order ” option in the footer menu.

Contact us at [email protected] with any questions about your order and delivery. Our team will be happy to help you.

Contact details

• Email: [email protected]
• Text Message : +1 512-201-8024
• Customer Service: Mon – Fri (9:00 am – 5:00 pm) EST
• Address: 3500 Guadalupe St Suite B, Austin, TX 78705
• Response time:  Average response time: within 24 hours

Please feel free to contact us by email or phone, we will do our best to help you as soon as possible.